Showing posts with label visitor orientation. Show all posts
Showing posts with label visitor orientation. Show all posts

Wednesday, January 12, 2011

Seeing the Big Picture with the Big Map





From the desk of Sean Rodman, Strategic Partnerships Manager at the Royal BC Museum

If you've visited us recently, you must have seen the Big Map in our lobby. Stretching almost 8 metres from floor to ceiling, it's an amazing snapshot of British Columbia.

Where did it come from? Back in 2005, the Big Map was unveiled as the world’s first three-dimensional map of British Columbia based solely on satellite imagery. It is exceptional in detail and dramatic in size. The map provides a never-before-seen perspective on our home. Coupled with a dramatic overlay of movies and digital animation, the map demonstrates an exciting new way to tell the stories of British Columbia and its people.
The Big Map under construction in 2005

Since its opening several films have been produced to play on the big map including First Peoples, Climate Change, and Water. In addition to the movies, the digital animations that play on the map are often a huge draw for visitors. These animations illustrate the size of our province and relative population through direct comparison to other countries. I was surprised to see Ireland or Taiwan tuck neatly into the outline of Vancouver Island: somehow I always think of us as tiny in comparison to these international heavyweights!

Even if you can't visit in person, we can now give you a sample of the Big Map online. Recently we transported the digital animations to the internet. Click here to enjoy them!









Wednesday, November 3, 2010

Top Ten Reasons Why the Royal BC Museum ROCKS!


From the desk of Sean Rodman, Strategic Partnerships Manager at the Royal BC Museum


We're going to jump on a trend that was started by the Vancouver Police Museum blog, and continued over at the Museum of Anthropology blog. Both of these institutions think that they rock, and each have listed 10 reasons why.


I'm not arguing. In fact, I'm a huge fan of both and encourage you to visit, either virtually or in person. But I'd like to jump on the bandwagon, and add our own 10 reasons why the Royal BC Museum rocks!


10. We have a mammoth
Not just any mammoth - our mammoth diorama has been a highlight for many visitors over the years. The full story on Woolly can be found in an earlier Royal BC Museum blog post.


9. We try to pull the wool over your eyes (for a good cause)
Artifact or Artifiction is our annual gala fundraiser, and is held in the fall of each year. What makes the evening unique is that guests play a game: 20 curators explain their favourite artifact or specimen. Some of them are lying, and it's up to you to tell the difference. This year, we were joined by almost 400 guests, and raised over $90,000 that will go directly towards a new travelling exhibit on invasive species.


8. We preserve and protect over 7 million artifacts, specimens and documents
We are the keepers of our provincial history. So our collections cover all areas of natural and human history. Our collection ranges from this, to that. Of course, we need a lot of space to keep all this stuff. Our facilities cover an entire city block, taking up about 250,000 square feet. Like an iceberg, most of this space is "beneath the surface" and out of public view. Over 70% of our facility is behind the scenes and used for curatorial /archival /conservation purposes. However, if you come to our current exhibit or take a Backstage Pass tour, you can get a sneak peek at what goes on behind closed doors...

7. We offer free programs
We have lots of free activities happening throughout the year. For example, our lobby is filled with Rememberance Day displays and programming right now, all available for free. We have free Live at Lunch lectures on a range of topics. With your admission, there's a whole range of free tours that you can take, plus daily lectures and workshops in our galleries. And if you're a member, there are even more possibilities. Want to find out what's on?

6. We have the best view in Victoria.
Come up to our second floor gallery and check out the view of the provincial Legislature and inner harbour of Victoria. It's a view you won't get anywhere else. Actually, we keep the very best lookout up in the 13 storey Fannin collections tower - see for yourself using our live webcam.


5. We're a centre of expertise
While most people might only think of our galleries and exhibitions, we're also an important hub for research. Our curators and collections managers work with researchers around the world on a huge variety of projects. Their talents encompass a wide range of topics: from curators who are leading experts on climate change to exhibition arts technicians who can recreate a 19th century kitchen for an exhibit.


4. We reach out to the province
On-line and in-person, we share our knowledge with province. Our website and online resources are getting better all the time (and we're working on our coolest website yet for the "Aliens Among Us" exhibition) In the real world, we hope to send our travelling exhibit on Invasive Species to communities across the province in 2011. But we need your help to do it.


3. We educate and entertain
About 350,000 people come through our doors every year, and come away with new ideas and insights. Annually, more than 25,000 school children learn in our galleries. 450-500 volunteers make it all happen. And there's always something to learn at the museum through our lectures, workshops and tours. Check it out.


2. We've got big plans (and we could use your advice)
The Royal BC Museum has just started the process of rezoning - which doesn't sound exciting in itself, but it paves the way for some big future developments. Right now, we're talking about what our next 100 years might look like - please learn more and let us know what you think.


1. We're your museum
This is your place, your past and present. Come join us, and see for yourself why we rock!

Wednesday, September 8, 2010

Less is More



From the desk of Tim Willis, Director of Exhibitions and Visitor Experience





I’m intrigued by what is going on in a visitor’s mind when they first arrive in a museum. I suspect it’s a mix of excitement (we hope) and anxiety (where do I go, where do I pay, what’s on?).

Design theory says that people need time and room to adjust from the outside world before they negotiate the beginning of a visit – and I’m sure this is right. However, in many cases (our situation included) the architecture of the building does not allow this respite. Instead, one is required immediately to make decisions.

Adding to the anxiety I’m sure, is the information we seem determined to thrust in their way: directional signage, visitor services, admission rates, special events, membership deals and promotional blurbs of various kinds. As museum buildings age, coordinated signage treatment seems to breakdown. The result can be a cacophony – just when the visitor is looking for simplicity.

I don’t think it needs to be this way. In my view, the Victoria and Albert Museum in London provides – overall – one of the best museum experiences anywhere. Visiting the V&A is easy, and their entrance experience is a model of simplicity.




Images: Two video monitors convey all that you need to know at the V&A

The entrance rotunda is a study in restraint. The absence of signage is a real lesson. Millions of visitors come through this space every year. And it appears that they get most of what they need from just three sources – an information desk and two video monitors. It seems that focusing everyone’s attention to a very few key places is more effective than asking them to look everywhere.


Less is more.












Image: V&A’s Dale Chihuly sculpture has a certain ‘wow’ factor … but beneath it the entrance lobby is a model of restraint



Tim Willis